Apple ID theft man was required to prove that the &quot variable machine; mobile phone is my “-www.04jjj.com

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Apple ID theft man was required to prove that the " variable machine; mobile phone is my " Mr. Hu to show their iPhone 6 Plus for respondents figure Hu public recently very upset, 19, his stolen apple ID, iPhone 6 Plus and iPad were unable to use the lock screen, a brick. To unlock, Mr. Hu ran a number of mobile phone repair shop, were told not to be able to unlock success, and the cost is amazing; he contacted the official Apple customer service, also told to provide proof that "my mobile phone is my", and then through Apple’s U.S. headquarters to unlock, time-consuming longer. What should we do? Mr. Hu is helpless. Apple ID stolen variable anonymous mail for payment to unlock the press yesterday, the reporter contacted Mr. Hu, he is 26 years old this year, the state, now a Guangdong technology company. The evening of 19, Hu sent a circle of friends, said his apple ID stolen, iPhone 6 Plus can not use. Figure shows the circle of friends, Mr. Hu’s mobile phone has been lock screen, if you want to continue to use, you must enter the correct password and apple ID. "I’ve lost countless times, but I can’t login." Hu said that his own iPad is using the same ID, so it can not be used. On the morning of the 20 day, Mr. Hu was worried about the mobile phone. Suddenly, his apple ID binding mailbox received an anonymous email. The sender claims that if you want to unlock the phone, please add QQ and attach the QQ number. According to the QQ number in the mail, Mr. Hu and the sender made contact, the other said, can be for Mr. Hu’s mobile phone unlock, but to unlock the cost of 560 yuan. "It costs 1850 dollars to unlock the repair shop, and it doesn’t guarantee success." how did he know my cell phone was locked? If you pay it, you can’t unlock it" Mr. Hu was full of question marks and didn’t bother the sender. Then he found out that the other party had pulled his QQ number black. The other suspect has a relationship with the pirates, Mr. Hu rushed to the local police station. Subsequently, Mr. Hu found a mobile repair shop, trying to brush the way to unlock the phone, but he ran around 5 repair shops, are told that it is difficult to operate. "There is a repair shop clerk told me, to unlock the words, there are two ways: one is to pay 1850 yuan, the fastest two days to take the machine, but do not guarantee that you can unlock success; two is to pay 1350 yuan, 20 days or so machine, also does not guarantee success." Mr. Hu said, the clerk also told him that if the unlock is not successful, you can not refund the whole paragraph, the most out of half. Customer service called the U.S. headquarters audit incomplete or rejected, helpless, Mr. Hu contacted Apple official customer service, hoping to find apple ID. Customer service staff said, if you want to retrieve apple ID, you need to prepare materials submitted to Apple headquarters audit, and materials to prove that Mr. Hu is the holder of this phone. "At least you need to provide the original package, three package voucher, invoice, but I have only one electronic invoice." Mr. Hu said. Customer service personnel explicitly told Mr. Hu, if you can only provide electronic invoices, retrieve.

苹果ID被盗变砖机 男子被要求证明"手机是我的" 胡先生展示自己的iPhone 6 Plus 受访者供图   市民胡先生最近很苦恼,19日,他的苹果ID被盗了,iPhone 6 Plus和iPad均被锁屏,无法使用,变成了砖机。为解锁,胡先生跑了多家手机维修店,均被告知不一定能解锁成功,且费用惊人;他联系苹果官方客服,也被告知需提供材料证明“我的手机是我的”,然后才能通过苹果美国总部进行解锁,耗时较长。到底该怎么办呢?胡先生一筹莫展。   苹果ID被盗变砖机 匿名邮件要求付款才解锁   昨日,记者联系上胡先生,他今年26岁,开州人,现在广东一家科技公司工作。19日晚,胡先生发了一条朋友圈,称自己的苹果ID被盗,iPhone 6 Plus无法使用。朋友圈配图显示,胡先生的手机已被锁屏,如果要继续使用,必须输入正确的苹果ID和密码。“我输了无数次,就是登录不了。”胡先生说,自己的iPad使用的是同一ID,所以也无法使用了。   20日上午,胡先生正为手机的事发愁,忽然,他的苹果ID绑定的邮箱收到一封匿名邮件。发件人声称,要想为手机解锁,请加QQ,并附上了QQ号。按照邮件里的QQ号,胡先生与发件人取得了联系,对方表示,可以为胡先生的手机解锁,但要560元解锁费。   维修店解锁要交1850元 还不保证能成功   “他怎么知道我的手机被锁了?要是付了钱还是无法解锁呢?”胡先生满脑子问号,没再理会发件人,之后他就发现对方将他的QQ号拉黑了。怀疑对方与盗号者有关系,胡先生赶紧向当地派出所报警。   随后,胡先生找到手机维修店,试图通过刷机的方式解锁手机,但他前后跑了5个维修店,均被告知很难操作。   “有一家维修店的店员告诉我,要解锁的话有两种方法:一是交1850元,最快两天取机,但不保证一定能解锁成功;二是交1350元,20天左右取机,也不保证成功。”胡先生说,店员还告诉他,如果解锁不成功的话,不能退全款,最多只退一半。   客服称要美国总部审核 材料不全或被驳回   无奈之下,胡先生联系上苹果官方客服,希望找回苹果ID。客服人员表示,如果要找回苹果ID,需准备材料提交给苹果美国总部审核,而材料要能证明胡先生就是这部手机的持有人。“至少需要提供原始包装盒、三包凭证、发票,但我只有一张电子发票。”胡先生说。客服人员明确告诉胡先生,如果只能提供电子发票,找回ID的时间可能会延长,甚至可能被美国总部驳回。   折腾了一大圈,手机解锁的事还是没有任何眉目,因为忙于工作,胡先生只好找出自己的旧手机应急。“如果不能使用,损失超过万元,钱能挣回来,但手机里的资料都没有了,太不方便了。”胡先生说。   提醒   苹果官方找回ID不收费   昨日,记者就此事咨询了苹果官方客服。客服人员表示,如果用户忘记苹果ID或密码,可以致电官方客服,在电话中回答注册苹果ID时设置的密码保护问题,答对两个及两个以上即表示验证通过,能证明ID为本人所有,客服人员就可帮忙操作找回ID;如果手机被盗或丢失,ID很可能已被更改,此时如要找回ID则需联系苹果技术人员,并按要求提供包装、发票、三包凭证、手机照片等证明材料,审核通过后,由苹果美国总部的工程师和产品专家操作找回ID,需要7~15个工作日。   客服人员提醒,苹果官方找回ID不收取任何费用,不要轻信手机维修店,因为无论怎样刷机、重装系统,最后都是无法解锁的,“维修人员之所以要价高,可能是想把设备的主板换掉,以此解锁,但不一定能成功”。   昨日,记者来到渝中区大坪一手机批发市场,多家手机维修店的店员均表示,胡先生这样的情况无法解锁手机。   支招   关闭“查找我的iPhone”   记者随即咨询了一名手机安全专家,他介绍了盗号的过程:先利用“黑客”技术攻破苹果用户注册的邮箱,再篡改ID和密码,然后用新ID登录iCloud并更改ID。因为每台苹果设备只能有一个ID,盗号者用新ID“霸占”设备后,原ID就被抹去了,之后盗号者再通过“查找我的iPhone”远程锁定手机。所以,苹果美国总部要求证明手机是用户本人的,然后才能抹去盗号者的ID,并恢复用户本来的ID。   该安全专家称,“查找我的iPhone”本是方便用户找回手机的,但反被盗号者利用,所以为了安全,建议用户干脆关闭该功能,“这样即便ID被盗,盗号者也无法远程锁定手机、抹除数据,不至于让手机变成砖机”。   他同时提醒,用户应加强ID保护,除了提防钓鱼网站、软件等,还应提升绑定邮箱的密码的难度,以免盗号者盗取邮箱后修改密码。相关的主题文章: